Terms & Conditions

1. Acceptance of Terms

By accessing, browsing, purchasing from, or using this website, you agree to be bound by these Terms of Use, together with any policies, notices, and guidelines published on this website.

If you do not agree with any part of these Terms of Use, you should stop using this website immediately.

2. About HUMIDE Resources

HUMIDE Resources is engaged in the retail sale of products through the internet and the wholesale of perfumeries, cosmetics, soap, toiletries, and related personal care products.

Our products may include, but are not limited to, shampoo, conditioner, hair tonic, hair mist, skincare, personal care items, cosmetic products, and related accessories.

3. Use of Website

You agree to use this website only for lawful purposes and in a manner that does not infringe the rights of HUMIDE Resources or any third party.

• You must not misuse, damage, hack, disrupt, or interfere with the website or its systems.
• You must not upload or transmit viruses, malicious code, spam, or harmful content.
• You must not copy, reproduce, or exploit website content without written permission.
• You must provide accurate and complete information when placing an order or contacting us.

4. Product Information

HUMIDE Resources makes reasonable efforts to ensure that product descriptions, images, prices, ingredients, usage instructions, and availability information are accurate and updated.

Customers are encouraged to read the product description, instructions, ingredients, and warnings carefully before purchase and use.

5. Orders and Purchases

By placing an order through our website or other official sales channels, you confirm that all information provided is true, accurate, complete, and up to date.

• All orders are subject to product availability and payment confirmation.
• HUMIDE Resources reserves the right to accept, reject, cancel, or limit any order where necessary.
• We may contact you to verify order details, delivery information, or payment confirmation.
• An order is only confirmed after payment has been successfully received and verified.

6. Pricing and Payment

All prices displayed on the website are stated in Malaysian Ringgit (RM), unless otherwise specified.

HUMIDE Resources reserves the right to change product prices, promotional offers, delivery charges, and service fees at any time without prior notice.

• Payment must be completed using the available payment methods provided.
• Customers are responsible for ensuring payment details are accurate.
• Orders with incomplete, failed, suspicious, or unverified payment may be cancelled or delayed.

7. Delivery and Shipping

Delivery times may vary depending on product availability, courier service, delivery address, public holidays, peak periods, and other circumstances beyond our control.

• Customers must provide a complete and accurate delivery address.
• HUMIDE Resources shall not be responsible for failed delivery caused by incorrect or incomplete information provided by the customer.
• Risk of loss or damage may pass to the customer once the parcel has been handed over to the courier or delivery service provider.
• Delivery delays caused by courier companies, weather, customs, incorrect address, or force majeure events are not within our full control.

8. Return, Exchange and Refund

Due to hygiene, safety, and product integrity reasons, personal care, cosmetic, skincare, haircare, opened, used, or unsealed products are generally not eligible for return, exchange, or refund unless the product is proven to be defective, damaged upon arrival, or wrongly supplied.

Any request for return, exchange, or refund must be submitted with clear supporting evidence, including order number, photos, videos, and description of the issue.

• Products must be unused, unopened, and in original packaging where applicable.
• Requests must be made within a reasonable time after receiving the product.
• HUMIDE Resources reserves the right to approve or reject any return, exchange, or refund request after review.
• Shipping fees, handling fees, and transaction charges may be non-refundable unless required by law or approved by HUMIDE Resources.

9. Product Usage and Allergy Disclaimer

Customers are responsible for checking product ingredients, instructions, usage method, and suitability before using any product.

HUMIDE Resources shall not be liable for allergic reactions, irritation, misuse, improper application, failure to follow instructions, or individual sensitivities unless caused by proven negligence or product defect.

10. Promotions, Discounts and Campaigns

From time to time, HUMIDE Resources may offer promotions, discounts, vouchers, gifts, bundles, or campaign deals.

• Promotions are valid only during the stated campaign period.
• Promotions may be subject to stock availability, terms, limitations, or minimum purchase requirements.
• HUMIDE Resources reserves the right to amend, suspend, or cancel any promotion without prior notice.
• Promotional items, free gifts, or discounted products may not be exchangeable for cash.

11. User Account and Security

If the website allows user account registration, you are responsible for maintaining the confidentiality of your account login details and password.

You agree to notify HUMIDE Resources immediately if you suspect unauthorized access, misuse, or security issues involving your account.

12. Intellectual Property

All website content, including logos, product images, graphics, designs, text, layout, banners, icons, product descriptions, and digital materials, belongs to HUMIDE Resources or its respective owners.

You may not copy, reproduce, modify, distribute, publish, sell, or use any content from this website for commercial purposes without prior written permission from HUMIDE Resources.

13. Third-Party Links and Services

This website may contain links to third-party websites, payment gateways, courier tracking platforms, social media pages, or external services.

HUMIDE Resources is not responsible for the content, security, policies, errors, losses, or practices of third-party websites or service providers.

14. Limitation of Liability

To the fullest extent permitted by law, HUMIDE Resources shall not be liable for any direct, indirect, incidental, consequential, special, or punitive loss or damage arising from your use of this website, products, services, delivery delays, technical errors, payment issues, or reliance on website information.

Our total liability, if any, shall be limited to the amount paid by the customer for the specific product or order giving rise to the claim.

15. Personal Data and Privacy

By using this website or placing an order, you agree that HUMIDE Resources may collect, use, process, and store your personal information for order processing, delivery, customer service, payment verification, marketing communication, and business administration purposes.

Personal data may include name, contact number, email address, delivery address, payment details, order history, and communication records.

HUMIDE Resources will take reasonable steps to protect your personal information and will not sell your personal data to unrelated third parties.

16. Indemnity

You agree to indemnify and hold harmless HUMIDE Resources, its owners, staff, representatives, suppliers, and service providers from any claims, losses, damages, liabilities, costs, or expenses arising from your misuse of the website, breach of these Terms of Use, violation of laws, or infringement of third-party rights.

17. Changes to Terms

HUMIDE Resources reserves the right to update, amend, replace, or modify these Terms of Use at any time without prior notice.

Any updated version will be published on this website. Your continued use of the website after changes are posted means you accept the revised Terms of Use.

18. Governing Law

These Terms of Use shall be governed by and interpreted in accordance with the laws of Malaysia.

Any dispute arising from the use of this website, products, services, or these Terms of Use shall be subject to the applicable courts and dispute resolution processes in Malaysia.